Updated COVID-19 Statement for Patients

Dear Patient,

Team Cash would like to take a moment to update you as we cautiously begin to re-open the practice in phases with enhanced safety measures in place.  The health and well-being of our patients and our staff is our number one priority and will always be at the heart of every decision we make.

Since the beginning of this coronavirus (COVID-19) pandemic, we have been following the most up to date CDC coronavirus guidelines. We recognize that this situation continues to evolve on a daily or even hourly basis. We will continue to stay abreast of the most current recommendations and guidelines and will notify you of any changes to the operation of the practice.

April 22^nd:

During the first phase of re-opening our practice, we will continue to offer consultations and routine follow-up appointments to provide convenience and care to all our current and prospective patients. In adherence to state and local mandates, we will also begin to cautiously resume certain in-office activities, with enhanced safety protocols in place during this first phase of re-opening.  Office appointments will be available for time-sensitive matters only during this phase.  This includes pre- and post-operative visits or to provide urgent medical care.  The following protocols have been put in to place and will be strictly adhered to until further notice:

• Please do not come to the office if you feel unwell or have had a potential exposure to someone with COVID-19
• Your temperature will be taken.  Do NOT come in if you have a temperature of 100.4+
• When you arrive to the office, please call to check in. You may be asked to wait in your car until the office is ready to receive you.
• Please arrive on time for your appointment.
• Please arrive with your mask on
• You will be asked to wash your hands with sanitizer upon entering the office
• Please do not bring anyone in with you
• For the safety of our staff and all of our patients please respect our new office rules and policies

April 24^th:

Retail-to-go begins.  At this time, in-office purchases can be made on a limited basis with strict compliance to the aforementioned enhanced safety protocols.   As we continually adapt to new ways of working, we are thrilled to share that we have partnered with SkinCeuticals to fulfill all your SkinCeuticals product needs from their shipping center directly to your home. Click here to learn more about this new service and how to receive free-shipping and a complimentary sample. 

May 1^st:

We will begin to proceed with scheduled surgeries during this next phase of re-opening the practice.  While state and local restrictions on elective procedures have been lifted as of April 22nd, it is with an abundance of caution that we will wait until the beginning of May to further ensure everyone’s health and well-being.  Click here to learn more about the wide array or surgical procedures I offer. 

May 11^th:

We will begin to offer certain Medical Spa services, on a limited basis and with strict adherence to the aforementioned enhanced safety protocols during this phase of re-opening.  Click here to learn more about the wide array of Med Spa services offered at my Houston practice.

To all of our patients, please know that we miss you as much as you miss us!  We will continue to monitor the situation and provide updates accordingly.  To stay informed as we gradually resume operations, be sure to follow us on our social media platforms.

Camille Cash, MD and staff

COVID-19 Statement for Patients

March 16, 2020

Dear Patient,

TEAMCash would like to take a moment and connect with you directly as the coronavirus (COVID-19) continues to impact our communities.

The well-being and safety of our patients and our staff is our number one priority and will always be at the heart of every decision we make.

Since the beginning of this pandemic, we have been following the most up to date CDC coronavirus guidelines. We recognize that this situation continues to evolve on a daily or even hourly basis. We will continue to stay abreast of the most current recommendations and guidelines and will notify you of any changes to the operation of the practice.

The office is currently open, although in a reduced capacity. A portion of our staff is working remotely. We are carefully monitoring the flow of patients in the office to make sure that we maintain a 6 ft distance between patients. We are also ensuring that no more than 10 people including staff will be in the office at any one point in time. We are working to expand our capability to provide appointments both for new patient and for established patients. Further details will be provided in the next few days.

In terms of scheduled elective surgeries, we are following the guidelines established by our local medical authorities and the American Society of Plastic Surgeons. If you wish to check the status of your surgery or reschedule your upcoming surgery, please do not hesitate to contact our office.

We will continue to follow the CDC’s strict guidelines for disinfecting and sterilization in our office. Due to the coronavirus pandemic, we are asking for your help as we strive to maintain a safe environment for both our patients and staff alike.

If you or a family member has an appointment scheduled in our office within the next two weeks and have traveled outside of the country in the past 2 weeks, please call our office to reschedule. We will be happy to reschedule your appointment after the 14-day period recommended by the CDC.

In addition, if you or your child has a cough, fever or have been ill within 48 hours of your appointment, for the safety and health of other patients, their families and our own families, please call to reschedule the appointment. If you fall into any of the high-risk categories, please stay home, we don’t want you to take any unnecessary risks.

We thank you for your cooperation and understanding. We will be monitoring this situation closely and providing updates as needed. We thank you for the trust and confidence placed in us by choosing TEAMCash!

Camille Cash, MD and staff